Shipping & Handling
The shipment of your order is our highest priority. Every day, we dispatch products to customers around the world and work closely with our suppliers to ensure each item meets our quality standards before shipping.
Because the majority of our fulfillment partners are internationally based, shipping and handling times may vary. For this reason, we do not currently offer next-day or expedited delivery.
This includes 1–4 business days of processing plus 10–15 business days in transit. Made-to-order and personalized pieces follow this same window, allowing up to 2–4 weeks from order to delivery, since production begins after your order is placed.
Processing Time
Once payment is successfully received, your order is sent to our suppliers for order verification, quality control, packaging, and preparation for shipment. This typically takes 1–4 business days.
Shipping Time
Shipping time refers to the period your order is in transit to its final destination. Transit generally ranges from 10–15 business days, depending on destination, carrier, and local postal services.
Duties & Fees
Duties and shipping are included in every order — what you see at checkout is what you pay, with nothing added on delivery, regardless of destination.
Tracking Your Order
Once your order ships, you will receive a confirmation email with a tracking link. Please allow 24–48 hours for tracking information to update.
Delivery times are estimates and may be affected by factors beyond our control, including customs clearance, carrier delays, weather, or regional service disruptions.
Questions
If you have any questions regarding your order or shipping timeline, contact us at contact@nottinghillequine.com and we will be happy to assist.